CS220AU

troubleshooting

Where, when and how to ask for help e.g. in person, in an email or via an online forum/group?

  1. what are the keywords you need to describe your issue?
  2. try your best with the information provided in the help files/FAQ
  3. use the keywords on forum/group to see whether anyone had similar issue
  4. ask a question (be concise and friendly)
  5. state the issue
  6. state what you have done (e.g. searched the forum but didn’t find anything helpful)

thoughts

resources